Online customer service is important

Providing excellent customer service is crucial for any business, but dealing with customer complaints over the internet can be challenging. When responding to customer complaints via email, chat rooms, or other online venues, keep these tips in mind. Be honest....

Include your tax paperwork in your spring cleaning

Looking to minimize clutter? Here are recordkeeping guidelines that will help you do just that while retaining what’s important. Income tax returns. Keep these at least seven years. Hang on to the back-up documents, such as Forms W-2, mortgage interest...

Update your W-4 to adjust your withholding

Did you receive a big tax refund or owe the IRS a lot of money for 2015? Then it’s time to update the form that tells your employer how to calculate your federal income tax withholding. That’s Form W-4, Employee’s Withholding Allowance Certificate,...

Four Different IRS Tax Problems And How To Solve Them

How you should treat your IRS tax problem depends on which type it is. There are an almost endless number of variables that could require different actions.  And therefore, it is important to consult with someone who is familiar with your particular scenario. However,...

Should you make estimated tax payments?

If you’re required to make quarterly estimated tax payments this year, the first one is due on the same day as your federal income tax return. Failing to pay estimates, or not paying enough, may lead to penalties. Here’s what to consider. Do you need to...
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